DNA Solutions redefines leadership by investing in the future. Information is power. That is why, the company’s specialists are always connected to the latest technological and business breakthroughs. To make relevant enterprise solutions information more accessible for the Romanian business community, DNA Solutions is launching its new improved website, www.dna.ro. The IT provider conceived the optimum online pole, where you can find only the best solution packages, consultancy, implementation, Help Desk applications and valuable world wi... Read more

The road from business projection to tangible results in the call center industry is a permanent challenge for the specialists. A contact center oriented strategy makes the difference. The minute of an onsite sales representative is approximately 50% more expensive than the minute of a call center agent. Moving on from face to face business interaction to phone customer interaction saves 25% of the consumed time. A contact center should never be a simple cost, but a safe investment in the future. Taking the Western example, the Romanian business environment focuses more and... Read more